WARRANTY POLICY

Effective Date: August 2, 2026

This Warranty Policy ("Policy") describes the limited warranties, disclaimers, and customer responsibilities applicable to shipping containers sold or rented by USA Container Pros ("Company," "we," "our," or "us").

Unless otherwise stated in a written agreement signed by an authorized representative of USA Container Pros, this Policy governs all warranty matters.

1. General Warranty Statement

USA Container Pros carefully inspects containers before sale or delivery to help ensure they meet the condition grade represented at the time of purchase.

Unless expressly stated in writing, all containers are sold "AS IS, WHERE IS", subject only to any limited warranties specifically described in this Policy or required by applicable law.

2. Container Grades

Containers may be sold in one or more of the following industry-recognized grades:

One-Trip Containers

Generally considered the highest cosmetic grade available.

Typical characteristics include:

Minimal wear
Nearly new appearance
Minor handling marks from initial shipment
Functional doors and seals
Structurally sound construction

Minor cosmetic imperfections are normal and are not considered defects.

Cargo Worthy (CW)

Cargo Worthy containers generally meet standards suitable for international cargo transport at the time of inspection.

Typical characteristics may include:

Prior commercial use
Surface rust
Dents
Repaired areas
Cosmetic wear

These conditions are expected and do not affect the stated grade.

Wind & Water Tight (WWT)

Wind & Water Tight containers are generally intended to provide protection from normal weather conditions.

WWT containers typically have:

Functional doors
Working seals
No significant daylight visible through walls or roof during inspection
No active leaks at the time of inspection

WWT does not guarantee:

Waterproof performance under every weather condition
Protection after customer modifications
Resistance to future deterioration
Performance after relocation or misuse

As-Is Containers

Containers sold "As-Is" are offered without cosmetic guarantees and may contain defects, repairs, rust, dents, patches, or other conditions consistent with their age and prior use.

3. Cosmetic Conditions

The following are considered normal characteristics of used shipping containers and are not covered by warranty:

Surface rust
Scratches
Dents
Weld repairs
Paint fading
Logos
Shipping labels
Floor discoloration
Minor floor repairs
Weathering
Previous markings
Manufacturing variations

4. Flooring

Container flooring may consist of treated hardwood or other commercially accepted materials.

Because many used containers have seen years of service, flooring may contain:

Scuffs
Nail holes
Stains
Filled repairs
Wear patterns

These conditions are normal unless specifically represented otherwise in writing.

5. Door Operation

Doors are inspected for reasonable operation prior to delivery.

Due to the weight and design of shipping container doors:

Some force may be required during operation.
Minor adjustment may be necessary after placement on uneven ground.
Door alignment may change if the container is placed on an unlevel foundation.

Door adjustments resulting from improper placement or site conditions are not covered.

6. Roof Condition

Roofs are inspected for significant structural defects and visible leaks at the time of inspection.

Normal roof characteristics may include:

Minor dents
Cosmetic imperfections
Surface rust
Prior repairs

Customers should avoid walking on container roofs unless they have verified that it is safe to do so.

7. Customer Modifications

Any warranty or condition representation may become void if the container has been:

Cut
Welded
Modified
Relocated using improper equipment
Altered structurally
Subjected to misuse
Damaged by impact
Improperly installed

8. Improper Use

This Policy does not cover damage resulting from:

Vehicle impact
Fire
Flooding
High winds
Tornadoes
Hurricanes
Earthquakes
Improper lifting
Improper anchoring
Unauthorized modifications
Chemical exposure
Neglect
Abuse
Vandalism

9. Customer Responsibilities

The customer is responsible for:

Proper site preparation
Maintaining a level foundation
Routine maintenance
Periodic inspection
Protecting the container against corrosion
Proper ventilation
Compliance with local building codes
Any permits required for installation or use

10. Maintenance Recommendations

To maximize the life of the container, customers should:

Inspect roof seams periodically.
Remove standing water when practical.
Touch up damaged paint to reduce corrosion.
Lubricate door hinges and locking mechanisms.
Keep doors free of debris.
Maintain proper drainage around the container.
Address minor rust promptly.

11. Limitation of Warranty

Except for any written limited warranty expressly provided by USA Container Pros, the Company disclaims all implied warranties, including:

Merchantability
Fitness for a particular purpose
Non-infringement

To the fullest extent permitted by applicable law.

No employee, salesperson, or representative is authorized to modify this Policy unless the modification is made in writing and signed by an authorized officer of the Company.

12. Limitation of Liability

To the fullest extent permitted by law, USA Container Pros shall not be liable for:

Loss of business
Lost profits
Loss of use
Consequential damages
Incidental damages
Special damages
Indirect damages

The Company's maximum liability shall not exceed the purchase price actually paid for the applicable container, except where prohibited by law.

13. Warranty Claims

To submit a warranty claim, customers should provide:

Order or invoice number
Date of delivery
Container identification number (if available)
Description of the issue
Photographs showing the claimed condition
Contact information

USA Container Pros may inspect the container or request additional information before determining whether any remedy is available under this Policy.

14. Exclusive Remedy

If USA Container Pros determines that a warranty obligation applies, the Company may, at its discretion:

Repair the issue;
Replace the affected container (subject to inventory availability); or
Provide another remedy permitted under the applicable written agreement.

These remedies are exclusive and replace all other potential remedies to the extent permitted by law.

15. Governing Law

This Warranty Policy is governed by the laws of the State of Oklahoma.

16. Contact Information

Questions regarding this Warranty Policy or warranty claims may be directed to:

USA Container Pros

Email: usacontainerpros@gmail.com

Phone: 405-888-8137

Website: https://www.usacontainerpros.com